Effective Usability Testing Training (T-311)

Overview

Discover the tools and techniques for effective usability testing throughout your product development cycle. After completing this two-day course, you will be able to develop sound test plan, execute the testing, and turn your results into meaningful design recommendations. Learn essential test facilitation skills, best practices for identifying representative tasks and setting usability goals, as well as practical methods for analyzing and reporting your data.

Benefits

After completing this course, you will be able to:

Know when and how to incorporate usability testing into your development process
Prepare, conduct, analyze, and interpret a simple usability test
Understand the limitations and interpretation of the data
Understand and appreciate the different roles and skills required for usability testing
Influence development and business teams to incorporate a User Centered approach to development
Improve quality and speed of decision making in development projects by focusing on user feedback

Who should attend?

Software Developers
Web developers
Application developers
Information architects
Interface designers
Market researchers
QA personnel
Project managers
Documentation and training specialists

Duration:	2 days
Course Price:	$1390 CAD per participant + applicable taxes.
Schedule:	View our training schedule.
Downloads:	View our training brochure (pdf)

Course Outline

Introduction

What is Usability?
How Does Usability Fit in User Centered Design?
What is Usability Testing?
Factors to Consider During Testing
Goals of Usability Testing
Types of Usability Testing

Exploratory
Assessment
Validation
Comparison

Why Usability Testing?

Ensuring a Successful Usability Test

Preparation
Data Gathering
Analysis and Interpretation
Presentation
Influencing the Organization

Planning the Test

The Usability Test Plan

Purpose and Uses of Test Plan
Test Plan Format
Identifying Test Issues
Selecting Participants
Setting Metrics and Usability Goals
Research Methodology and Test Materials
Exercise: Identifying Tasks and Usability Goals

Developing Test Tasks

Identifying Tasks
Exercise: Creating Task Scenarios
Developing a Script: The Test Protocol

Developing Observation Sheets
Exercise: Writing a Post-Test Questionnaire

Testing Materials, Setup, and Procedure

Testing

Conducting a test

Test Roles - facilitator, test assistant, observers
Guidelines for Facilitating a Test
Guidelines for Observing & Data Collection
Developing Test Materials
Exercise: Conducting a usability test

Analysis and Report Writing: Data Analysis and Interpretation

Compiling and Summarizing the Data
Analyzing the Data

Exercise: Assessing Issue Severity

Observations and Recommendations

Exercise: Developing Meaningful Recommendations

Preparing and presenting findings and recommendations

Usability Research Methods

Usability testing compared to other research techniques

When to use various research techniques

Summary and Q&A

Schedule Training

For more information on our courses offered in Toronto and Ottawa, or to schedule a session, call +1 (613) 820-2179, +1 (416) 214-2854 or email us at design@macadamian.com.