Effective User Requirements Analysis Training (T-211)
Overview
Ensure that the needs of your users are considered and incorporated into your product or web site. Learn the process and techniques of user requirements analysis and definition through theory and hands-on exercises. Discover the purpose and benefits of clearly defining customer needs and learn practical research techniques for integrating these needs effectively into a User-Centered Design process. The emphasis of the course is on the translation of customer needs into clear and measurable metrics which can be tracked throughout your development cycle to ensure that user requirements are implemented in your final product.
Benefits
After completing this course, you will be able to:- Understand the tools and techniques for collecting user requirements information
- Focus your research program to effectively support design decisions in web and application development projects by applying User Centered Design techniques
- Understand the basic approach to Usability Research
- Translate customer needs into clear, measurable metrics and track these metrics throughout your project cycle
- Effectively manage usability research contracts
- Identify and capture user requirements to provide the foundation for design, including key required functionality, potential conflicts, priority settings, and design trade-offs
Who should attend?
- Information architects
- Web developers
- Application developers
- User interface designers
- Product managers
- Marketing managers
- Web and web application architects
- Documentation and training managers
- Development team leaders
| Duration: | 2 days |
|---|---|
| Course Price: | $1390 CAD per participant + applicable taxes. |
| Schedule: | View our training schedule. |
| Downloads: | View our training brochure (pdf) |
Course Outline
- Course Overview
- Outcomes
- User Centered Design Process
- Business Goals
- Customer Goals
- Stakeholder Value Chain
- Exercise: Business Requirements
- Success Metrics
- Qualitative
- Quantitative
- Balancing with user requirements
- User Groups
- Exercise: Website User Profile
- Task Identification
- Exercise: Task Identification
- Exercise: Card Sorting
- Context of Use
- Exercise: Website Context of Use
- Usability Goals
- Exercise: Website Usability Goals
- Usage Scenarios
- Exercise: Writing Usage Scenarios
- Usability Research vs. Marketing Research
- Selecting Usability Research Methods
- Preference vs. Performance
- Qualitative vs. Quantitative
- When to use Research Methods
- Research Methods and Techniques
- Focus Groups
- Surveys and Interviews
- Observational Techniques
- Usability Testing
- Choosing an appropriate method
- Getting to the "right" questions
- Role of User Requirements in User Centered Design
- Determining the Real Requirements
Schedule Training
For more information on our courses offered in Toronto and Ottawa, or to schedule a session, call +1 (613) 820-2179, +1 (416) 214-2854 or email us at design@macadamian.com.