Strategic Management of User Centered Design UCD Training (T-104)
Overview
Learn how to introduce User Centered Design to your organization, integrate UCD into your development process, and manage UCD activities. Our qualified instructors will teach you the benefits of User Centered Design, how to get started, and how to develop a long-term strategy for UCD. You will come away armed with a set of processes and techniques for research, design and product evaluation within the context of UCD and a business plan for integrating these into your organization.
Benefits
After completing this course, you will be able to:- Understand the key principles and theory of User Centered Design and how it can improve your development process
- Influence development and business teams to incorporate a User Centered Design approach to product or application development
- Resolve resistance to the UCD approach in your organization
- Develop a plan for strategic UCD based on your organization's needs
- Know where to find and how to apply pertinent user interface design guidelines and standards
- Understand where usability testing fits into your development process
- Know the issues to consider from identifying roles and job descriptions to exploring the pros and cons of building expertise in-house versus hiring specialists
Who should attend?
- Sales and marketing managers
- Product managers
- Documentation and training managers
- Managers of software developers creating user interfaces
| Duration: | 8 hour classroom-based training session |
|---|---|
| Course Price: | $695 CAD per participant + applicable taxes. |
| Schedule: | View our training schedule. |
| Downloads: | View our training brochure (pdf) |
Course Outline
- Usability ROI: Building a business case
- ROI Benefits
- ROI Planning
- Factors to Consider
- For the Organization
- For the Project team
- For the Project
- For the Project's Output
- Exercise: UCD Benefits
- Build Awareness
- Create Acceptance
- Exercise: Creating Acceptance
- Drive for Integration
- Buy, Partner, Make or Outsource Usability services?
- Deciding if and where usability fits
- Plan of Action
- Spheres of Influence
- Organizational Change
- Business Model
- Staffing
- Usability Maturity Model
- Corporate Usability Maturity
- Evolution of the Software Development Process
- UCD and RUP
- UCD and XP
- UCD and RAD/JAD
- Timelines: UCD, Development, Marketing
- Exercise: Integrating UCD into your development process
Schedule Training
For more information on our courses offered in Toronto and Ottawa, or to schedule a session, call +1 (613) 820-2179, +1 (416) 214-2854 or email us at design@macadamian.com.