Usage Scenario Definition
Based on user research, context of use and task analysis, usage scenarios are used to build a day in the life of typical user or representative of user group. This service is used to focus product designers and developers on user needs by giving them realistic examples of use based on research
Timing
Usage scenarios are generally built during the Visioning phase to help make concrete the user's real requirements and how to satisfy them.
Methodology
Based on the complexity as well as the timelines and budgets of the client, a number of tools are used to build usage scenarios, including surveys, questionnaires, task analysis and field research.
Benefits
- Gives developers a realistic idea of how users behave.
- Allows for accurate extrapolation of user behaviour.
- A good reference for produce designers and developers during the development process
Duration
Developing a good set of usage scenarios will take 2 - 4 weeks depending on the number of user groups and methods used to gather user data.
Deliverables
Usage scenarios can take the form of storyboards, narratives, charts or any other way that user characteristics and contexts of use can be exemplified and communicated.